Here is my latest brush with terrible customer service in Nacogdoches...
The problem began on Sunday, November 24. We ordered 2 double deep dish pizzas, and when we went to pick them up, found they had given away one pizza. Not wanting to wait, we left unhappy, with one pizza. When we got home to eat it, we found that it was cold and not good. I called to speak to the manager, to tell them we were unahppy that they gave away the first pizza and that the second was cold. I asked him how he could make it right. He offered a free pizza at the time of our choosing. When I called to collect on the pizza this evening, he said no problem. When we went to pick it up, guess what? THEY HAD GIVEN IT AWAY! The manager said "guess I owe you two pizzas now..." Frustrated again, we left. I called back and asked to speak to the manager. I was placed on hold for 11 minutes. I left my house and returned to the store. The manager was away on a delivery. When he returned I asked him about the situation and he said that my mother had given HIM attitude. I told him that they had absolutely NO REGARD for customer service. We have been customers for 30 years and will NEVER return to the store. BEWARE... the Pizza Hut on University Drive is wonderful. Avoid the one on North Street
Wednesday, December 26, 2007
Monday, December 24, 2007
The Rules
A lot has been written about Rules..There are rules to live by, the Golden Rule, rules of the game. The baby and I have come up with our own rules for what I call "Baby Club".
Rule Number 1: You don't talk about baby club.
I've found myself in recent days waxing poetic about feeding the Snapper rice ceral, wondering aloud about the contents of her diaper (YIKES), and other things that absolutely NO ONE ELSE wants to discuss. I think Rule number 1 is very important.
Rule Number 2: Get on it and stay on it.
Now for the Snapper and me, this rule applies to feeding time. But I can see where this rule will be important later in her life too. Basically we've agreed to stick with things, to see them through.
Rule Number 3: Don't bite Mama.
This, dear friends, is becoming a big issue. I think old Snap-E-Tom herself is getting teeth. I've tried to convince her that I'm a lot like Harlon's barbeque (You don't need no teeth to eat my beef, the slogan goes) to absolutely no avail.
I'm sure we'll come up with more rules, but for now, three is pretty good, don't you think?s
Rule Number 1: You don't talk about baby club.
I've found myself in recent days waxing poetic about feeding the Snapper rice ceral, wondering aloud about the contents of her diaper (YIKES), and other things that absolutely NO ONE ELSE wants to discuss. I think Rule number 1 is very important.
Rule Number 2: Get on it and stay on it.
Now for the Snapper and me, this rule applies to feeding time. But I can see where this rule will be important later in her life too. Basically we've agreed to stick with things, to see them through.
Rule Number 3: Don't bite Mama.
This, dear friends, is becoming a big issue. I think old Snap-E-Tom herself is getting teeth. I've tried to convince her that I'm a lot like Harlon's barbeque (You don't need no teeth to eat my beef, the slogan goes) to absolutely no avail.
I'm sure we'll come up with more rules, but for now, three is pretty good, don't you think?s
Saturday, December 8, 2007
The Golden Casket
I just got home from the fabulous FOUND tour at Millard's Crossing. It was an exceptional way to spend the evening. Scott looked dashing in his M.C. outfit, I wore non-maternity jeans (whoo0hoo) and I got to see skads of my favorite people. The Snapper spent the evening with the grandparents. A wonderful time was had by all!
During Davy Rothbart's presentation, I got to thinking about this picture I took the other day. I was on University Drive, and I pulled up behind this truck that seemed to be hauling a Golden Casket. I've been wondering what the story was with this thing...any ideas??
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